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Call-24
Is waiting to serve you!! |
Call-24
is an added value service provided
for you from American City Bank. |
Call-24
will answer your questions about
your checking, savings, Certificates
of Deposit, Individual Retirement
Accounts, and Loans, 24 hours
a day, 7 days a week including
holidays. |
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| How
to Use CALL-24 |
454-2400
or 1(888)-460-2400 |
Have
your account numbers and Social
Security Number handy when you
call. Press the Number to the
Left on your phone for Menus
of your choice. |
| 0 |
Customer
Service |
Anytime during
the phone call, press 0
to speak to a bank operator
during banking hours. |
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| 1 |
Checking
Account |
Your checking
balance |
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Amount and date
of your most recent
deposit |
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Direct Debits
and Credits if they
are pending |
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NSF warnings
if Necessary |
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To hear this
information again,
Press 1 |
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To look up a
check by number, Press
2 |
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To look up transactions
by amount, Press
3 |
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To hear your
most recent deposits,
Press
4 |
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To hear your
most recent withdrawals,
Press
5 |
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To hear your
most recent ATM withdrawals,
Press
6 |
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To request a
faxed statement, Press
7 |
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Press 9
to return to the Main
Menu or *
to Exit |
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| 2 |
Savings
Account |
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Your savings
account balance |
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Amount and date
of your most recent
deposit |
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To hear this
information again,
Press 1 |
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To look up transactions
by amount, Press
2 |
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To hear your
most recent deposits, Press
3 |
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To hear your
most recent withdrawals, Press
4 |
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To hear your
most recent ATM withdrawals, Press
5 |
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To request a
faxed statement, Press
6 |
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Press 9
to return to the Main
Menu or *
to Exit |
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| 3 |
Transfer
Funds |
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Transferring
FROM
your checking account,
Press
1 |
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Transferring
FROM
your savings account,
Press
2 |
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Press 9
to return to the Main
Menu or *
to Exit |
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Transferring
TO
another checking account,
Press
1 |
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Transferring
TO
another savings account,
Press
2 |
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Press 9
to return to the Main
Menu or Press
* to Exit |
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| 4 |
CD
Information |
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Your Current
CD balance |
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The current
maturity date |
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Next interest
payment date |
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Last year's
total interest paid |
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To hear this
again, Press
1 |
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Press 9
to return to the Main
Menu or *
to Exit |
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| 5 |
Loan
& Loan Payments |
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Your current
loan balance |
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Your next payment
is due |
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For the amount |
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The loan payoff
amount |
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The total interest
paid on all loans |
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To hear this
information again,
Press
1 |
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To make a payment
on this loan, Press
2 |
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Press 9
to return to the Main
Menu or *
to Exit |
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| 6 |
Change
Security Code.
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Please enter
your new four digit
Security Code and
Press
# when done
or *
to Cancel |
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